Your IT & Security
Partners

Much more than just a support company

Our Story

We love technology, providing solutions and caring about our customers their security and making services work for them. So in 1997 we started providing services and support. Nova IT incorporated in 2009 and we're still providing our customers with the best fit IT security and services rather than fitting customers to pre-packaged plans.

Our Vision

We're passionate about helping our customers success with security and services whatever their size. One service doesn't fit all so we fit the services and security to you. Working with happy customers for over 25 years.

Consultative Experience

We bring a consultative experience to all our clients from startups, micro, SMB to larger multi site businesses. Our solutions, security, resilience and disaster recovery plans fit the organisations needs and bring business benefits for expenditure made to keep a business competitive through technology.

Who are we

How it works

Support

Getting in touch is easiest though our custom support app direct from your device. You can also email us or call your dedicated support number. If you only have Internet access use our live chat and messaging service. All support tasks, issues or questions are entered into our helpdesk creating a uniquely identified case/ticket. Our 30+ Support Technicians are here ready to help you 24 hours a day 7 days a week.

Fast

Whether you use our app, email or call we'll get your message straight away. A unique support case/ticket is created in our service desk and we'll be resolving your issue or completing a task with the least disruption to your working day.

How it works

The most professional IT support provider we have used

We have used Nova IT Solutions since July 2015, having been left in limbo after our previous support provider folded at short notice. We did trail another local provider for a few months but they unfortunately did not provide the level of support expected. The transition to Nova IT was handled seamlessly by Roland and his team. We experienced no down time and the whole process was carried out in the background. This was critical to enable our business to function efficiently. In the short time we have been looked after by Nova I can honestly say they are the most professional IT support provider we have used.

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