Support: The first thing we ever did was provide support to customers and this is still the core of what we do. Whenever you need us there will be someone who can help answer your question, resolve your issue, and get you back up and running as soon as possible. However you get in touch, it will always be a technician who can help you, who will respond. We're here 24 hours a day 7 days a week to support you, help you and be on call when you need us. Whether you're a one person company or a larger multi site organisation were here to help and provide instant support.
Pro-Active Support: We carry out a lot of work in the background keeping servers, cloud services, your computers and devices running as best as they can. Security is at the top of those tasks with all computers patched to protect against vulnerabilities. Computer protection is monitored and managed against malicious software, malware and viruses, and you're always in control when your computer needs a restart after security updates. We monitor and manage the health of your servers and computers, and most of the time these issues will be fixed without needing to disturb your working day. You'll probably hear from us before you call us if there's an ongoing issues with your computer.
Managed Services: As a full Manager Service Provider we support and manage all aspects of your IT. Whatever is in your IT environment we support and manage these for you. We work with your 3rd party vendors when needed, and everything we provide we'll directly manage and support for you.